Close Menu
TheKhaleejPost
    What's Hot
    Business

    HIMA’s automatic safety test solution supports BASF new Verbund Site in Zhanjiang

    Business

    Pulse iD and Loylogic join forces to deliver smarter loyalty engagement

    Business

    Malaysia Showcases Agricultural Prowess In Dubai With MAHA 2024 Business Networking Event

    Important Pages:
    • Home
    • Privacy Policy
    • Terms & Conditions
    Facebook X (Twitter) Instagram Pinterest
    Facebook X (Twitter) Instagram Pinterest
    TheKhaleejPost
    • Home
    • Technology

      LG launches “Radio Optimism” campaign to spread “Life’s Good” through music

      EMR June 2025: 5G and FWA accelerating Gulf region’s digital ambitions

      TOD extends its exclusive English Premier League streaming rights in MENA until 2028

      Airalo Partners launches new solution to help businesses slash global roaming costs

      CNTXT AI and Actualize Partner to Launch Dialect-Aware Arabic AI Voice Agent, Targeting GCC’s $2.2B Conversational AI Market

    • Business

      Cloudflare just changed how AI Crawlers Scrape the Internet-at-Large; permission-based approach makes way for a new business model

      GEMS Education launches GEMS School Management to deliver world-class schools globally; in advanced talks in eight different markets

      The Middle East Startup Ecosystem gains momentum: TCG and Tablon B2B expand Investor-Founder events regionally and globally

      Stc powers up the Esports World Cup with cutting-edge 5G network

      The Markets Everyone’s Watching—Now on Stage at SBC Summit

    • Submit A Press Release
    TheKhaleejPost
    Home » CNTXT AI and Actualize Partner to Launch Dialect-Aware Arabic AI Voice Agent, Targeting GCC’s $2.2B Conversational AI Market
    Business

    CNTXT AI and Actualize Partner to Launch Dialect-Aware Arabic AI Voice Agent, Targeting GCC’s $2.2B Conversational AI Market

    Facebook Twitter Pinterest WhatsApp
    Share
    Facebook Twitter Pinterest WhatsApp

    This collaboration will enable enterprises to automate voice interactions in Arabic dialects, streamlining tasks like booking confirmations and service inquiries.

    Dubai, UAE – June 11, 2025 – CNTXT AI, a Data and AI enabler driving AI readiness in the region, has partnered with Actualize, a leader in real-time voice automation, to launch a next-generation Arabic AI voice agent that understands and responds to regional dialects in real time, enhancing customer engagement across key service touchpoints.

    The collaboration addresses persistent challenges in Arabic voice technology — from underrepresentation of regional dialects to the need for privacy-compliant, locally hosted deployments.

    With the GCC’s digital economy accelerating, voice automation is emerging as a critical layer in customer operations. According to IMARC, the GCC conversational AI market is expected to grow from $325 million in 2024 to over $2.1 billion by 2033, expanding at an annual rate of 23.6%, driven by rising demand for personalized, on-demand voice services.

    This partnership responds directly to that demand — offering a ready-to-deploy, Arabic-native voice agent that meets regional enterprise needs from day one.

    The AI voice agent combines Munsit, CNTXT AI’s proprietary Arabic speech-to-text model, with Actualize’s voice automation platform to deliver accurate voice interaction.

    The Arabic AI voice agent is now available for public trial with no sign-up or downloads required.

    Built for High-Impact Use Cases

    The Arabic voice agent is tailored to high-frequency, high-value business scenarios where (timely, context-aware voice communication enhances efficiency and customer satisfaction.) such as:

    • Booking Confirmation – Automatically follows up with customers to confirm appointments, reducing no-shows and improving operational efficiency
    • Receptionist Automation – Answers and routes incoming calls in the appropriate dialect, enhancing caller experience with culturally aware interaction
    • Sales Agent Support – Engages leads through outbound voice calls, capturing interest, qualifying intent, and escalating hot leads to human agents
    • Order & Payment Follow-Up – Calls customers to verify order details, confirm deliveries, or issue payment reminders, improving conversion rates and cash collection
    • Government Services – Enables voice-enabled digital kiosks and e-service platforms with dialect recognition

    “Voice AI built for our region’s linguistic diversity is no longer a future concept — it’s a business necessity,” said Mohammad Abu Sheikh, CEO of CNTXT AI. “By combining Munsit’s dialectal intelligence with Actualize’s automation infrastructure, we’re making it possible for organizations to serve Arabic-speaking customers with clarity, confidence, and care.”

    A Regionally Tuned Solution for Arabic Speech

    Traditional speech technologies often fail to capture the depth and diversity of Arabic speech. Munsit, the speech-to-text model powering the voice agent, was developed to address this directly. The model has been independently benchmarked on six public datasets, outperforming industry leaders like OpenAI’s Whisper and Meta’s SeamlessM4T in Arabic speech recognition accuracy.

    The integrated voice agent supports real-time transcription, and localized pronunciation handling across dialects — while respecting regional data sovereignty and compliance requirements.

    “Arabic deserves tech that speaks its language literally and culturally.” said Muhammed Shabreen, CEO at Actualize. “This integration gives enterprises across MENA the voice tools they need to automate customer-facing operations while respecting language and cultural nuance.”

    Share. Facebook Twitter Pinterest WhatsApp
    Previous ArticleMajra – National CSR Fund honours top 20 CSR projects at inaugural Sustainable Impact Challenge 2025
    Next Article Yango Tech to let businesses boost their products in AI chatbots with GenAI Platform

    Related Posts

    Business

    Cloudflare just changed how AI Crawlers Scrape the Internet-at-Large; permission-based approach makes way for a new business model

    Business

    GEMS Education launches GEMS School Management to deliver world-class schools globally; in advanced talks in eight different markets

    Business

    The Middle East Startup Ecosystem gains momentum: TCG and Tablon B2B expand Investor-Founder events regionally and globally

    Business

    Stc powers up the Esports World Cup with cutting-edge 5G network

    Business

    The Markets Everyone’s Watching—Now on Stage at SBC Summit

    Business

    Summer is in season and Etihad Airways is bringing the heat

    Business

    QBS Software accelerates Middle-East growth with the acquisition of EMT Dubai

    Business

    BNW Developments signs billion-Dirham alliance with Masah, Middle East’s tier‑1 contracting company

    Stay In Touch
    • Facebook
    • Twitter
    Top Picks
    Technology

    TCL Electronics introduces the latest QD-Mini LED TV and smart home appliances in Istanbul

    TCL Electronics (1070.HK), the world’s Top 2 TV brand and Top 1 98-inch TV brand,…

    NBO Simplifies Digital Account Opening Experience

    Zvezda Beauty: A New Brand Launching from the Heart of Saudi Arabia

    Terra Drone and Aramco Forge Strategic MOU to Advance Drone Innovation and Localization in Saudi Arabia

    Sheikh Saif bin Zayed attends Graduation of the Class of 2024 at Zayed University and celebrates ZU’s Future Makers

    Stay ahead with TheKhaleejPost, your premier destination for breaking news, analysis, and in-depth coverage across the Gulf region and beyond. Discover diverse viewpoints, stay informed, and delve into the stories shaping our communities and world.

    Facebook X (Twitter)
    Categories
    • Business (344)
      • Career (1)
      • Management (5)
      • Startup (11)
    • Culture (73)
    • Entertainment (30)
      • Celebrity (3)
      • Movies (2)
      • TV Shows (1)
    • News (66)
    • Politics (12)
    • Technology (61)
      • Phones (2)
      • Science (1)
    • Videos (10)
    Our Picks
    Business

    CBB 12 month treasury bills Issue No. 129 fully subscribed

    Business

    The Potential Impact Of Ai In The Middle East Could Reach Us$320 Billion:

    Technology

    Drug Force: A Gripping Tale Unveiling the talented writer Larry Hussey’s Journey

    © 2025 TheKhaleejPost.
    • Home
    • About Us
    • Contact us
    • Privacy Policy
    • Terms & Conditions

    Type above and press Enter to search. Press Esc to cancel.